The Behavioral Health Emergency Services Program provides services to residents and consultation to professionals in Polk County, Wisconsin, 24 hours a day, 7 days a week through a contract with Northwest Connections by dialing 911 and asking for the on call Behavioral Health worker, or calling 1.888.552.6642.
These services are provided in homes, police departments, hospitals, schools and other community locations.
Civil Commitment is a process in which the state deprives an individual of his/her personal freedom and ability to make treatment decisions in order to protect that person and/or others from harm.
Targeted Case Management (TCM) is an information, referral and resource program which serves adults with chronic mental illness. These services are time limited to the needs; not long-term/ongoing services (1 year on average).
Outreach is a time-limited service, intended to identify and contact chronic mentally ill residents of Polk County, Wisconsin, that may be in need of mental health assessment and/or support services. Behavioral Health Outreach provides mental health intervention which includes: information, education of available Behavioral Health Services, assessment of symptom status, crisis stabilization, recommendations and referrals. Individuals referred to this service will be afforded the opportunity to be assessed in an environment that provides comfort and safety for the individual and county staff which may include the individual's home, a county office site or neutral setting.
Monday - Friday
8:30 am - 4:30 pm
Closed on Holidays
Polk County Behavioral
100 Polk County Plaza
Balsam Lake WI 54810
24 hour Mental Health and AODA Crisis Line: 1.888.552.6642